Returns and cancellation rights

It's okay to change your mind!

Right of withdrawal digital products

In accordance with Norwegian consumer law, there is a right of withdrawal for digital products. However, the right of withdrawal is void if the product has been fully or partially downloaded. If you wish to return the item, please contact us via the form below. The money will be returned to the card used for purchase and normally takes 3-5 days from the time the return is initiated.

Right of withdrawal for physical products

If you regret a purchase, you can easily return the item within 30 days, if the packaging is not broken. If you wish to return the item, please contact us via the form below. The money will be returned to the card used for purchase and normally takes 3-5 days from receipt of the item. The cost of return shipping is covered by the customer upon shipment. In the event of under-franking, the credit will be deducted.

Return address:

Butterfly Effect AS

C/o Netthotellet AS

Lundebyveien 5

1878 Herland